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Settings for PAP2 with Tesco Internet Phone please |
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matt-e 
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Joined: 23 June 2008 Online Status: Offline Posts: 4 |
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 Topic: Settings for PAP2 with Tesco Internet Phone pleasePosted: 23 June 2008 at 10:20pm |
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Hi all,
I am moving to Dubai on Saturday and I purchased the PAP2 with the idea of using the Tesco Internet Phone service. I have read that the proxies in use in Dubai tend to block most well known VOIP services however Tesco has so far escaped.
I have tried to set the PAP2 up with the following settings but keep getting the message 'Can't connect to login server'
Proxy: sip.tescointernetphone.com
Username: Tesco Internet Phone Number from registration
Password: Password from registration
Has anyone managed to get this working with Tesco's service?
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Solutech
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Joined: 04 August 2006 Location: United Kingdom Online Status: Offline Posts: 4661 |
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Posted: 24 June 2008 at 7:32am |
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Google gives conflicting advice on this . Some people say it works fine whilst others say it wont . Are you sure you have opened the ports up in your router for it ?
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"I was at Woodstock . I fed on a flower person and spent the next six hours watching my hand"
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matt-e
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Joined: 23 June 2008 Online Status: Offline Posts: 4 |
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Posted: 24 June 2008 at 8:26am |
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Yep, I have opened ports 5060 and 5061. I have setup and tried a sipgate account and that works fine through my router.
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Solutech
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Joined: 04 August 2006 Location: United Kingdom Online Status: Offline Posts: 4661 |
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Posted: 24 June 2008 at 8:42am |
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I have limited experience of the Pap2 so I dont really know what else you could try tbh .
If you do a dns lookup on sip.tescointernetphone.com it comes back to 77.75.1.10 . You could try that . May be dns related I suppose . |
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"I was at Woodstock . I fed on a flower person and spent the next six hours watching my hand"
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matt-e
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Joined: 23 June 2008 Online Status: Offline Posts: 4 |
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Posted: 26 June 2008 at 8:44pm |
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Have tried that and unfortunately still won't login. E-mailed Tesco and got the following response. Have tried the settings specified and still haven't had any joy.
Thank you for your e-mail regarding the settings for using your third party hardware device with the Tesco Internet Phone service. Before attempting to use these settings to set up your device for our service, please be aware of the following points. Although we may provide you with the settings for the Tesco Internet Phone service we do not support the use of any third party devices with our service. This means if you have problems using these settings with your device we may not be able to assist you in resolving these. We do not take responsibility for any damage caused to a third party device as a result of using these settings in conjunction with our service – if you choose to use these settings on a third party device you do so at your own risk and you waive any rights you may have against Tesco for any damage to any device or for any losses suffered by you in connection with your use of these settings. SIP Protocol (These settings are used for SIP devices such as the Siemens DP 450 handset) Domain: sip.tescointernetphone.com Proxy Server Address: sip.tescointernetphone.com Proxy Server Port: 5060 Registrar Server: sip.tescointernetphone.com Registrar Server Port: 5060 Outbound Proxy: sip.tescointernetphone.com Outbound Proxy Port: 5060 SIP Signalling Port: 5060 SIP Data Port: 5004 User ID / Authentication Name: Tesco Internet Phone Number Authentication Password: Tesco Internet Phone password |
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Solutech
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Joined: 04 August 2006 Location: United Kingdom Online Status: Offline Posts: 4661 |
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Posted: 26 June 2008 at 8:47pm |
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Have you opened those ports for both TCP and UDP as the instructions dont specify which
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"I was at Woodstock . I fed on a flower person and spent the next six hours watching my hand"
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matt-e
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Joined: 23 June 2008 Online Status: Offline Posts: 4 |
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Posted: 09 July 2008 at 8:22pm |
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I am now in Dubai and I have opened all the ports and now I get a different message. Instead of 'can't connect to login server' all it keeps saying is 'offline'. I tried it with sipgate settings before I left the UK and it worked fine however Sipgate and most other VOIP services are blocked here by the Government proxy. The only service which is yet to be blocked that I know of is Tesco. This is driving me nuts. The PAP2 seems to have a million configuration options and surely it cannot be this difficult. I just want it to connect. Not bothered about any fancy features. Wish I had just bought Tesco's own internet adapter but they were out of stock at the time.
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rickygamble
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Joined: 29 December 2009 Location: United Kingdom Online Status: Offline Posts: 1 |
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Posted: 29 December 2009 at 7:03pm |
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The following settings work on the Nokia VOIP application. Hope they are of use.
STEP 1Go to Tools / Settings / Connection / SIP settings. Choose Options/ New SIP Profile and create the following profile; Profile Name: Tesco Profile: IETF Default Access point: (your WLAN AP name)
Public user name: 0123456789@tescointernetphone.com Use Compression: No Registration: "Always on " Use Security: No STEP 2Enter the following for Proxy Server settings
Proxy Server Address: sip.tescointernetphone.com Realm: tescointernetphone.com User Name: 0123456789 Password: Enter the password that you chose when you signed up for the service. Allow loose routing: Yes Transport type: Auto Port: 5060 STEP 3Enter the following for Registrar Server settings
Registrar Server: sip.tescointernetphone.com
User Name: 01234567890 Password: Enter the password that you chose when you signed up for the service. Transport Type: Auto Port: 5060 STEP 4Go to Tools / Settings / Connection / Internet Tel. Settings Create a new profile for "Tesco"(0123456789), name it "Tesco" Choose "Tesco" as Preferred profile STEP 5For better voice quality or in order to be able to make VoIP calls over 3G internet connection you need to use Nokia SIP VoIP Application you installed. Go to Applications on your phone and click on "VoIP Settings" application. Choose VoIP services (or the name of your Tesco account Internet profile.) Click on "Profile Settings" and find "Allow VoIP over WCDMA" option and change it to "ON" This change allows VoIP over 3G connection on Nokia phones. For better voice quality go to Codecs and delete all codecs except G729. There should be only G729 codec left under codecs settings |
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